Returns & Exchanges

At Allertons, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for unopened and unused products. If your selection doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Safely pack the unused items in their original retail packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship to Allertons

  Affix the provided return shipping label to your parcel and drop it off at any authorized postage location; please retain your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our beauty experts verify the condition of the returned goods, we will process your refund or dispatch your exchange within 5 business days.